115 Lethbridge St, Penrith
(02) 4729 5100
Proudly announcing the Tindale Medical Hub has achieved General Practice Accreditation with Australian General Practice Accreditation Limited (AGPAL). AGPAL accreditation takes dedication, teamwork and a commitment to continuous quality improvement of health care services.
We undertook this voluntary process, to demonstrate and reassure our valued customers, that we are committed to providing safe health care practices at the highest quality of standard as possible.
During our on-site assessment, the surveyors checked our systems and processes, reviewed our policies and procedures and interviewed a number of our staff members to check compliance with the Royal Australian College of General Practitioners (RACGP) national standards. Our team put in countless hours to achieve accreditation and are committed to working together to provide continuous quality health care in our General Practice.
So, what does this mean for you? It means you can be confident that our dedicated team of reception staff, managers, nurses and doctors, proudly work together to ensure we give you and your family the best quality healthcare possible.
AGPAL, established by industry members in 1997, is a leading not-for-profit organisation which provides general practice accreditation and quality improvement services within Australia. They employ independent industry surveyors for assessments using the Royal Australian College of General Practitioners (RACGP) standards as a national benchmark for quality care. These standards are in place to protect people from harm by improving the quality and safety of health services.
If you would like to find out more about the AGPAL accreditation process visit www.agpal.com.au/for-consumers
Please show respect and understanding when dealing with the reception staff as the Practice cannot tolerate rudeness or aggression towards them as they are only performing their role as required by the Doctors and the Practice guidelines.