115 Lethbridge St, Penrith

(02) 4729 5100


Results, Referrals and Requests

Results, Referrals & Prescription Requests

The practice does not accept requests over the telephone for prescriptions, referrals and pathology results. You are required to return to the Practice to consult your Doctor to receive these.

The Practice does not respond to requests of medical information or appointments which have been sent to the Practice via email address.

Pathology Results

The Practice DOES NOT provide you the results of your pathology tests over the telephone.

The procedure is that, to obtain the outcome of your results you are required to RETURN TO THE PRACTICE to see the Doctor who initiated the request, as it is believed that better management of your health will be achieved.

The Practice will contact you by SMS (if consent if provided) or by telephone if your Doctor wishes to follow up the results of your test.

If you are a patient who wishes to know the results of your INR test, please contact the surgery between the hours of 4pm and 6pm for your results. This allows time for your Doctor to review your result for management of your Warfarin.


The practice accepts no responsibility whatsoever for the X-Rays, Scans and Mammograms of the patients. These films remain the property and responsibility of you the patient and the Practice kindly requests that they are not left at the Practice. They are an important part of your medical history. The Practice keeps a copy of your report on your medical records.

If these films are left at the practice for more than a 3 month period they will be disposed of.