Coronavirus

Change of Practice Appointment Protocols as a result of COVID-19

If you have returned from overseas in the past 14 days AND
If you are suffering from flu like symptoms AND
If you have come in close contact with someone who has been confirmed as having COVID-19

DO NOT Come into the Surgery – go straight to the Fever Clinic located at Level 1, West Block, Nepean Hospital.

Online Appointments

Please move to making online appointments. If you are not registered please click here to register.

Social Isolation Policy

When visiting the practice please ensure to stay 1.5m from other people. Please take note of the red lines on the carpet from the front door to the reception desk.
If you are suffering flu-like symptoms DO NOT come into the surgery, please stay at home and call the surgery to have a discussion with staff.

Telephone Consultations

The Practice now can provide you a telephone consultation with your Doctor. Please ring the Practice on 4729 5100 to book a telephone consultation with the Reception staff. The Doctor will return your call by the end of the day.

Symptoms of COVID-19

COVID-19 symptoms are similar to influenza. Symptoms include fever, fatigue, sore throat, coughing, fatigue, and shortness of breath. The elderly, immune compromised individuals, Indigenous populations and those with chronic medical conditions are more at risk of developing serious complications.

COVID-19 is easily transmitted through close contact with an infectious person. You can help to slow the spread of this coronavirus in our community by:

Practicing good hygiene by regular and thorough washing of hands, disinfecting surfaces and frequently used objects, and disposing of potential sources of contagion (eg. used tissues)
Social distancing – this includes avoiding direct contact with others and staying more than 1.5 metres away from people

If you are showing symptoms of COVID-19, self-isolation is recommended for 14 days, to avoid the spread of the virus.

Please be patient when you are attempting to contact the Practice. Staff are dealing with an unprecedent number of enquiries. Many thanks for your patience.

For more information please call (02) 4729 5100,
or click here to make an appointment online.