Appointments

The facility has a protocol on how you may be provided with an approximate time to see your doctor of your choice at the Tindale Medical Hub from Monday to Fridays. These arrangements will not apply to Saturdays and Public Holidays.

The details of the protocol are:

• You will be able to come into the Tindale Medical Hub between 7am and 8am and be provided with an approximate time to consult a Doctor of your choice throughout the day.
• Patients may make an online booking “on the day only” via our website with a doctor of their choice. These appointments will open at 8am each day and these are limited.
• All patients will be able to make telephone bookings from 8am onwards for that day with a doctor of their choice.
• Anytime from 7am onwards you can come into the Practice and wait to see the Doctor of your choice if they are available or the first available Doctor.

Your doctor believes that this system will provide you the patient more equitable and better access to the doctor of your choice.

For continuity of medical treatment your doctor encourages to continue to see them. but you may request to see the doctor of your choice. Please advise our reception staff if other members of the family need to consult the doctor at the same time as this allows the relevant files to be available to the doctor to deal with each matter.

If you feel you need a longer consultation time with your doctor, please feel free to advise the reception staff when you are making an appointment booking.
Private appointments can be made up to two weeks in advance, for your doctor, any time but will close at 6pm the evening before your doctors scheduled appointment session.

Payment is required on the day of consultation. Your doctor has their own EFTPOS facility and if you have registered your bank account details with Medicare your doctor can initiate the Medicare rebate into your bank account.

Your doctor will initiate a cancellation fee applies if your private appointment is cancelled on the day of the appointment.

There is no booking on the day and there is no Bulk Billing for these appointments’ – a private fee will be charged.